Groton Cycle Center

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Reviews about Groton Cycle Center

• Gary Rustay
  ★ ☆ ☆ ☆ ☆
  "Stand by my work" means pay for parts so they can do it again. The use of after market parts is ok in some cases, but not with fork seals. After one year the seals deteriorated and the dust boot was cracked. A reputable shop knows issues like this and steers customers away especially when the price of OEM parts are equal to aftermarket. I did not expect the shop owner to do the work on a fork seal job done for the previous owner of the bike. I wanted to know what work was done and type of parts/oil type. He said "no argument and to bring the bike down so he can inspect it". He also said he stands by his work. I live in syracuse, so to travel 50 miles is out of the way. To travel that far, I was giving the shop owner the chance to make good on his word. To tel me after the inspection of the leaking seals that after the bike leaves his shop he has no idea what happens to the bike, so he will make me a deal. How is that standing by your work and what can a sport touring mc possibly do to blow oil out its seals. He says the previous owner rode the bike everyday. Ok that 6 months out of the year. fork seals don't go bad in a year. If that was he was talking about, I would have said no thanks just tel me what products you used so I don't use them again or tel me to take a hike. complete waste of everyone's time. Being a past bike mechanic, I ordered factory parts and the work was done correctly. By the way, the seals must have been put in wrong the first time by this shop and then pryed out then flipped and placed back in the lower tubes. I Found heavy marks gouged in the seals and because the dust covers were cracked it let in moisture and rusted the gouged seals and the retaining clips. Water was also present in the lower tubes. Motorcycles are critical to having proper maintenance done, I wouldn't trust work done there. Sorry if this offended anyone. Truth hurts if it does!

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